Shipping policy

Processing Time
All orders are processed within 1–3 business days. Orders are not shipped or delivered on weekends or holidays.
If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery.

Shipping Time
Once your order has been processed and shipped, delivery typically takes 7–15 business days depending on your location.
Shipping times may vary due to factors outside of our control such as carrier delays, weather conditions, or customs processing.

Shipping Confirmation & Tracking
You will receive a shipping confirmation email with a tracking number once your order has been shipped. Tracking information may take up to 48 hours to update.

Incorrect Addresses
Please ensure your shipping address is correct before completing your purchase. KeesNest Marketplace is not responsible for orders shipped to incorrect addresses provided at checkout.

Lost or Stolen Packages
KeesNest Marketplace is not responsible for lost or stolen packages that have been confirmed delivered by the shipping carrier. If you experience an issue with delivery, please contact the carrier directly.

Questions About Your Order
If you have any questions about your order or shipping, please contact us and our support team will be happy to assist you.